CASES

WhatsApp Business API in the real world

See how companies are automating customer communication with WhatsApp integrations.

To see how a build like this works from the inside, with the conversation to play, read the guide on reactivating leads with WhatsApp.

Fibre Installation Partner

Telecom & Utilities

70% of planning work automated

Most of the day used to go into chasing confirmations by phone. Now the system sends a WhatsApp automatically. The customer taps "Confirm". We only step in for escalations or missing numbers.

Appointment in the system → automatic WhatsApp

Customer confirms or reschedules in one tap

Reply flows straight back into planning

No more manual phone calls

~70%

Automated

7+ hours

Saved per week

70%

Confirm instantly

Read the full case

Planning Partner

online

Appointment confirmation:
📅 Mon 15 Jan, 09:00
📍 12 Main Street

Confirmed!

93% read

More examples

Other ways companies are using the WhatsApp Business API.

Installation Company

Installation & Engineering

Coming soon

Automating appointments for field engineers

Automatic appointment confirmations and reminders for maintenance and installation work.

70%

Fewer calls

Instant

Confirmed or moved

Maintenance Company

Maintenance & Service

Coming soon

Automating planning for service teams

Automated confirmations and reschedules for maintenance appointments over WhatsApp.

60%

Fewer no-shows

70%

Time saved

How much time does your planning team spend emailing and calling?

Let's see what the WhatsApp Business API could do for you.

Book an intake call View pricing